After the break of summer, the SBRT Ltd team have been working hard to ensure we are ready for ‘back to school’ with polished shoes and fresh training content to add to all of our insightful and ready-to-implement courses.
After many people have enjoyed a blissful break, September brings a change. Businesses switch up a gear and work on their growth, improvement and action plans to ensure they meet their targets before the end of the year. At SBRT Ltd, we are here to help your business achieve this year’s training goals with our freshly-revised training.
One course that we have revamped this summer is our conflict management training. This is the ideal course for frontline staff. It is especially useful before Christmas when the stress and increased alcohol consumption of the season can lead to unpredictable customer behaviour. From September onwards, we look forward to teaching many frontline workers about the best hands-off approaches to deal with aggressive and volatile situations.
Enhance Professional Development With Train The Trainer
With the change of the season and a chance to reflect over summer, many workers get back to work enthused to take the next step in their career. Our Train the Trainer course is ideal to enhance individual professional development as well as ensuring your team always has a qualified trainer on hand to support with internal conflict management training needs.
With SBRT Ltd, our Train the Trainer course will allow individuals to register with the Institute of Conflict Management so that they are able to begin training others. While this will enable individuals to have another qualification under their belt, it also ensures businesses have an adequate number of internal trainers to cover ongoing training requirements,
“Train the Trainer courses are an excellent way for staff to learn the most up to date approaches to conflict management and the most recent changes to legislation. However, this course goes one step further, allowing staff to become trainers themselves, lowering internal development costs.” – John Davies – Director of SBRT Ltd
Is it time to tick your training objectives off your list of things to do? Get in touch with our team to discuss your requirements and book your training course today by calling 01446 740 411 for your free consultation.